I spent some considerable time looking for a supplier who could design and fit an idea I had for some custom back-lit splashbacks for my kitchen. It turned out that LiteTile was way ahead of me and was able to offer a very professional and experienced service providing exactly what I wanted. From the start, both Ian and Sonja had plenty of time to discuss my requirements and were able to talk in detail about any concerns I had and the solutions that they had come up with in their experience for such concerns. Although this was a small residential project, at no time did I feel I was not a top priority for them and we had numerous calls as I spoke to them about any possible question that came to mind. This was a great help as the splashbacks were a reasonable investment and something awkward to correct should anything not have been exactly as I wanted. In comparison with other suppliers I considered, they were not taken aback or dismissive of any of my questions, but simply had good solid responses based on their prior experience and specific solutions already built into their product. For example, I had questions about light dissipation, heat-sinking, water-proofing, transparency, control options, power requirements and fitting and in all of these cases they were things that had been previously considered and thoughtfully and appropriately addressed. In addition, detailed engineering drawings were provided confirming details of construction, sizings etc..After discussing the project I waited until the kitchen had been fitted (leaving power / control cables in the agreed places) then measured up for the splashbacks. Due to the tight spaces I was concerned about how accurate the panels would be to spec but I needn’t have worried as they were exactly as per the drawings. The panels took a couple of weeks to commission, assemble, test and deliver however this was on schedule as agreed. The fitters were very professional and tidy and had no problems manoeuvring and fitting these large and heavy panels in the tight space assigned to them. Overall I am extremely pleased with the result; It’s really been great.